Privacy Policy

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information submitted by users during access and purchase activities on our official website. This policy applies to all visitors, registered users, and purchasing customers who use our platform and purchase oral health and water flosser products. We attach great importance to user privacy protection and strictly abide by relevant global data protection regulations to ensure the security and legality of user personal data.

Information We Collect

We only collect necessary personal information that users actively provide during browsing, registration, order placement, and after-sales communication. The collected information includes basic identification information such as name and email address, delivery information required for product shipping including contact information and shipping address, and order related information including purchase records and product preference data. We also automatically collect non-identifiable browsing data such as device type, browser information, and website access pages to optimize user shopping experience.

Use of Collected Information

All collected user information is only used for legitimate business purposes of platform operation and service provision. We use personal data to complete order processing, product delivery, and payment verification, to reply to user consultation, after-sales requests and feedback, to provide users with product updates, service notifications and policy reminders, and to optimize website functions, product display and overall shopping experience. We will not use user personal information for unauthorized commercial marketing without user consent.

Information Storage and Protection

We adopt standard technical and management security measures to protect user personal information from unauthorized access, disclosure, tampering and loss. User data is stored on secure server systems with encrypted protection and access permission restrictions. We retain user personal information only for the duration necessary to complete service fulfillment and comply with legal compliance requirements. When data is no longer needed, we will perform secure deletion and processing in accordance with standard procedures.

Information Sharing and Disclosure

We do not sell, rent or trade user personal information to any third-party commercial organizations for profit purposes. We may only share necessary user information with trusted service providers who assist our platform operations, including logistics service providers and payment service institutions, and all third-party partners have signed strict privacy and data confidentiality agreements. We may disclose user information when required by legal provisions, judicial procedures or official regulatory requirements.

User Rights

Users have the right to inquire, view, correct and update their personal information on our platform. Users may submit applications for data deletion or information cancellation through our official contact channel if they no longer use our services. Users have the right to refuse to receive non-essential promotional notifications at any time. We will respond to all legitimate user privacy right requests in a timely and proper manner.

Cookie Policy

Our website uses standard browser cookie technology to record user browsing preferences and optimize website access experience. Cookies help us remember user access habits, improve page loading speed and display accuracy. Users can adjust browser settings to accept or refuse cookies according to personal preferences. Refusing partial cookies may affect individual functional experience of the website, but will not hinder normal order placement and basic browsing services.

Policy Updates

We reserve the right to update and adjust this Privacy Policy in response to service optimization, business adjustment and legal requirement changes. All updated policy contents will be published on the official website page and take effect immediately after publication. Continued use of our website and services after policy updates constitutes recognition and acceptance of the latest Privacy Policy.

Contact Us

If you have any questions, doubts or requests regarding this Privacy Policy and personal data protection issues, please contact our official customer service team via email at [email protected].