Terms of Purchase

These Terms of Purchase govern all purchase transactions conducted through our official website for oral health and water flosser products. By accessing our platform, placing orders, and completing any purchase, all global customers fully acknowledge and agree to abide by the following binding terms and conditions. These terms apply to all website services, product sales, order processing, logistics distribution, and after-sales service procedures.

Currency Standard

All product prices, order settlements, refund calculations, and service fees displayed on our website are denominated exclusively in United States Dollar. No other currency types are supported for transaction settlement. All billing and financial related processes strictly follow unified currency standards to ensure consistent and transparent transaction rules for all global users.

Order Confirmation & Processing

Once customers complete online payment and submit order information successfully, the system will automatically confirm the order and enter the official processing queue. We conduct strict verification for all order information, including product specifications, shipping details, and payment validity. Customers are responsible for ensuring the accuracy of submitted order information. Any errors caused by incorrect manual input shall be borne by the customer.

Shipping & Delivery Terms

All confirmed orders will be processed and prepared for shipment within our standard handling period. Standard delivery time covers the whole logistics cycle from shipment departure to final arrival. Unified delivery standards are applied to all regional shipments without differentiated regional restrictions. We provide free global shipping services for all valid orders, with no hidden shipping charges, delivery surcharges, or remote area fees for any customer worldwide.

Return & Refund Terms

We support eligible product return applications for all purchased oral health and water flosser products within the official valid return window. All returned goods must comply with return qualification standards including intact packaging, unused status, and complete accessories. After receiving and inspecting qualified returned products, we will complete the full refund procedure and return the funds to the original payment account within the standard refund processing cycle.

Product Description & Disclaimer

We strive to ensure that all product pictures, parameter descriptions, functional introductions, and usage guidance displayed on the website are true, accurate, and comprehensive. Slight visual differences caused by different display device settings will not be regarded as product quality problems. We reserve the right to optimize and adjust product details and inventory status in real time according to product iteration and stock changes.

Order Cancellation Rules

Customers may apply for order cancellation before the order is shipped and processed. Once the order has entered the packaging and shipment process, cancellation applications will no longer be available. All cancellation requests need to be submitted through official customer service channels for formal review and confirmation.

Service Revision Rights

We reserve the right to revise, update, and optimize these Terms of Purchase at any time according to business adjustment, service upgrade, and legal requirement changes. Updated terms will be published on the official website page and take effect immediately upon release. Continuous use of website shopping services after updates constitutes full recognition and acceptance of the latest purchase terms.

Contact Information

If you have any questions or disputes regarding order transactions, shipping services, return and refund rules, or these purchase terms, please contact our official support team via email at [email protected]